The product can be integrated into your existing website or launched as a standalone web app. We start with a focused idea, develop a working pilot and build from there.
What we build
- Knowledge assistants and intelligent search - Help people ask questions, explore complex information and receive useful answers grounded in your approved content.
- Recommendation and service-finder tools - Provide personalised options based on someone’s needs, preferences, circumstances or location.
- Calculators, planners and guided experiences - Turn complex information, data and decisions into something people can understand and use.
Not every useful product fits an existing category. We begin with the problem and determine the right experience from there.
Start with the user need
An effective AI product doesn’t have to look like a chatbot.
It could be a search experience, guided questionnaire, recommendation tool, calculator, planner or interactive service. What matters is whether it helps someone accomplish something more easily.
We define the audience, the problem and the intended outcome before deciding how AI should be used.
Use the information you already have
Your organisation may already hold valuable information across webpages, policies, reports, documents and databases.
We turn these approved sources into a clearer and more personalised experience. The product can provide supporting sources and direct users to the right content, service or person when necessary.
Where it connects to an existing website, your CMS can remain the source of truth. Your team continues managing and approving content through its usual publishing process.
From idea to working product
- Discover - We define the opportunity, assess the available content and data, and identify the smallest useful version to test.
- Prototype - We design the experience and develop a working pilot so you can see how it behaves before committing to a full build.
- Launch and evolve - We integrate the approved product into your website or launch it as a standalone web app, then monitor and improve it over time.
Digital Garden brings together product strategy, user experience, content, interface design and specialist AI engineering throughout the process.
Useful, trusted and built to evolve
AI products need more than an interface and a language model.
We consider accessibility, accuracy, privacy, security, content governance, source attribution, human escalation and operating costs from the beginning.
The result is designed to match your brand, work within your digital environment and remain maintainable as your content and users’ needs change.
Have an idea for an AI-powered tool?
You don’t need a detailed brief or all the answers. Bring us the opportunity, problem or early idea and we’ll help determine the most practical way forward.